Are you looking for order tracking or tracking numbers?
When your order is confirmed with us, it will move through our order system and to the warehouse dispatch to be processed and pick your order.
Once our warehouse team has picked your order and organize the dispatch you’ll receive an automatic email from the freight provider your product is booked with. This email will contain your tracking link and tracking number.
The tracking link won’t show tracking information until your goods have been collected by the courier. This should usually be the same day. Please be aware that you may not see tracking progress until 24 hours of you receiving the automatic email.
For orders going overnight with our freight providers – once your order has been dispatched, you will receive your tracking details in an email from our Customer Service team.
If there is still no tracking progress showing after 24 hours of you receiving your tracking link, please email: info@detovax.net quoting your Sales order number if possible.
